Employment Opportunities
Program Manager, Mental Health and Addictions
Little Current, Ontario, Canada .
full-time . March 5, 2026
Description
Position Title: Program Manager, Mental Health and Addictions
Program: Mental Health and Addictions
Reports To: Director of Programs and Services
Work Location: Main Office
Travel: Travel required to the Columbus Satellite Office in Little Current and the Espanola Satellite Office, as required
Work Arrangement: 100% on-site
Position Summary
The Program Manager, Mental Health and Addictions provides leadership, administration, and operational oversight for Noojmowin Teg Health Centre’s Mental Health and Addictions programs and services. Working within an Anishinaabek-informed framework of care, the Program Manager supports the delivery of culturally safe, client-centred services that integrate clinical mental health care with culturally grounded healing approaches. The Program Manager provides leadership and supervision to the Mental Health and Addictions team including psychologists, social workers, clinical specialists, community withdrawal management services staff, and other program staff. The role supports collaboration across internal programs and external service providers to ensure coordinated, responsive, and effective care for clients and communities served by NTHC. The Program Manager ensures that services remain responsive to the needs of Anishinaabek clients and communities and supports collaboration between western clinical practices and traditional healing approaches where appropriate.
Key Responsibilities
Provide leadership and oversight of Mental Health and Addictions services
- Provide administrative and operational leadership for Mental Health and Addictions programs and services.
- Provide supervision and leadership to members of the Mental Health and Addictions team including psychologists, social workers, clinical specialists, Community Withdrawal Management Services staff, and other program staff.
- Assist in the recruitment, contracting, and onboarding of Mental Health and Addictions team members and locum clinical specialists as required.
- Coordinate and monitor clinics and services provided by locum clinical specialists.
- Ensure provider accountability and professional conduct through performance evaluations, ongoing performance management, adherence to organizational policies, completion of timesheets and leave requests, and disciplinary actions where required.
- Ensure team members adhere to professional standards of practice and relevant legislation.
- Provide orientation and support to new members of the Mental Health and Addictions team.
- Identify and facilitate professional development opportunities to support the team’s learning needs and scope of practice.
- Promote collaboration between Mental Health and Addictions providers and other health and wellness programs to support integrated service delivery.
- Strengthen interprofessional teamwork by ensuring linkages between the team and primary health care providers and other health and social service partners.
- Oversee program budgets and monitor expenses related to Mental Health and Addictions programming.
- Support effective use of electronic medical record systems and ensure consistent documentation and data management practices.
- Ensure providers have access to relevant client information necessary to deliver informed and comprehensive care.
Program management, planning, and evaluation
- Assist in the development, planning, implementation, and evaluation of Mental Health and Addictions programs and services.
- Support the development and delivery of treatment, counselling, education, and health promotion programs.
- Monitor program outcomes and identify opportunities for service improvements.
- Collect and analyze statistical information related to program performance and service delivery.
- Prepare reports, presentations, and program updates as required for leadership, partners, and funders.
- Participate in inter-agency and funder meetings as a representative of NTHC when required.
Support quality improvement, integration, and culturally safe care
- Participate in the development and implementation of organizational quality improvement initiatives.
- Promote culturally safe care practices that respect Anishinaabek culture, values, and traditions.
- Support collaboration between clinical providers and traditional healing practitioners where appropriate to enhance service delivery.
- Ensure respectful and inclusive interactions with staff, clients, families, caregivers, and external partners.
- Participate in cultural safety training and encourage ongoing learning among team members.
- Support the integration of services across programs to improve client experiences and continuity of care.
Administrative and operational responsibilities
- Participate in organizational strategic planning processes.
- Assist in the development and evaluation of policies, protocols, and procedures related to Mental Health and Addictions services.
- Provide consultation services to community groups, agencies, and organizational staff where appropriate.
- Promote efficient administrative processes and documentation practices.
- Participate in internal committees, working groups, and collaborative initiatives as required.
Partnerships and community engagement
- Build and maintain strong working relationships with community partners, First Nation communities, and regional service providers.
- Promote collaboration with partner organizations delivering mental health, addictions, and social services.
- Participate in regional initiatives that support improved mental health and addictions services for communities served by NTHC.
- Support improved coordination of care and service transitions between organizations.
Professional practice and development
- Engage in ongoing professional development related to mental health, addictions, leadership, and community-based health care.
- Maintain knowledge of emerging trends, practices, and service models in mental health and addictions care.
- Network with partner agencies and service providers to strengthen collaborative initiatives and service improvements.
Other duties
- Perform other duties as assigned within the scope of the position.
- Contribute to organizational initiatives and priorities as identified by leadership.
- Provide support to other programs or organizational activities where appropriate.
- Maintain flexibility to respond to emerging program needs, community priorities, and organizational developments.
Requirements
Mandatory
- Minimum Bachelor of Social Work Degree.
- Current registration in good standing with the Ontario College of Social Workers and Social Service Workers.
- Three to five years of experience working within the mental health and addictions sector, preferably in a community-based setting.
- Experience working in a supervisory or leadership capacity.
- Current CPR Level C and First Aid certification.
- Valid Class G driver’s license and access to a vehicle.
Preferred
- Experience working with First Nation communities.
- Experience working within an electronic medical record system.
- Experience working in a community health care setting.
Knowledge
- Knowledge of First Nation communities of Manitoulin Island.
- Knowledge of service providers within the Manitoulin Island catchment area.
- Knowledge of mental health and addictions service systems.
- Understanding and sensitivity to Anishinaabek culture.
Skills
- Strong supervisory and leadership skills.
- Strong interpersonal and communication skills.
- Proficiency in Microsoft Office applications.
Ability
- Strong ability to prioritize, plan, organize, and schedule.
- Ability to work with minimal supervision.
- Ability to speak Anishinaabemowin is considered an asset.
Work Conditions
- Work is primarily based at the NTHC Main Office.
- Travel is required to the Columbus Satellite Office in Little Current and the Espanola Satellite Office.
- Occasional exposure to traumatic experiences of clients in crisis.
- Exposure to smoke and burning of sacred medicines.
- Frequent interruptions within the office environment.
- Frequent sitting with occasional walking, bending, and movement within office or community settings.
- Services may be delivered within community clinics and organizational sites.
Compensation
$45.00 - $56.00 per hour