Summary

Key Responsibilities

• Provide day-to-day leadership and operational oversight for the Mobile Wellness Team, including intake, care coordination, and clinical service delivery
• Participate in policy development, program planning, and continuous quality improvement initiatives
• Support team members (e.g., navigator, social workers, nurses) through case consultation, mentorship, and clinical guidance
• Coordinate service delivery schedules, ensuring efficient use of resources and timely responses to client needs
• Ensure new referrals are addressed promptly and appropriately
• Monitor and evaluate program outcomes and quality indicators to ensure alignment with organizational and funder expectations
• Provide consultation and support for complex cases, including crisis situations and mental health or addictions concerns
• Support the integration of traditional and cultural healing pathways in collaboration with Elders, Knowledge Keepers, and Traditional Healers
• Uphold principles of trauma-informed, wholistic, and culturally safe care
• Ensure services are delivered in accordance with ethical, legal, and professional standards of practice
• Strengthen partnerships with local health and social service agencies, hospitals, and First Nation communities
• Participate in community outreach, education, and promotion of the Mobile Wellness Program
• Represent Noojmowin Teg Health Centre at interagency meetings, community committees, and collaborative initiatives
• Support coordination between Mobile Wellness services and other internal programs to ensure seamless care pathways
• Maintain accurate documentation and data entry within the Electronic Medical Record (EMR)
• Compile reports, statistics, and outcome data as required by funders and the organization
• Ensure adherence to organizational policies, procedures, and professional standards
• Support onboarding, supervision, and professional development for new and existing team members
• Perform other duties as assigned.

Qualifications

• Current registration and good standing with a recognized regulatory college (e.g., Ontario College of Social Workers and Social Service Workers, College of Nurses of Ontario, College of Registered Psychotherapists of Ontario, or other relevant body)
• Bachelor of Social Work degree, or another health-related degree with relevant experience
• Minimum of 3 years of clinical experience in mental health and/or addictions services
• Demonstrated leadership, supervisory, and coordination experience
• Valid Class G driver’s licence, access to a reliable vehicle, and clear driver’s abstract
• Clear Vulnerable Sector Criminal Record Check

• Experience working with First Nation communities
• Familiarity with electronic medical record systems
• Knowledge of community resources and service providers within the Manitoulin Island region
• Ability to speak Anishinaabemowin considered an asset

Knowledge, Skills, and Abilities

• Strong leadership and team facilitation skills
• Knowledge of serious mental illness, crisis intervention, and trauma-informed care
• Understanding of Anishinaabe culture, traditional wellness, and Indigenous models of health
• Excellent interpersonal, organizational, and communication skills
• Ability to work collaboratively across disciplines and with minimal supervision

Work Conditions

• Services delivered across seven First Nation communities and regional sites
• Frequent travel and occasional evening or weekend work may be required
• Combination of office-based, community-based, and mobile service delivery environments